Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Berrywood Hospital
2022-06-22
Person
4
5
0
Review of Harbour Ward
22nd June 2022
Treated with respect and care.
2022-07-06 12:34:56
Response from Berrywood Hospital
Thank you for your amazing feedback. l will share this with staff in supervision.
Berrywood Hospital
2022-06-18
Person
4
5
0
Review of Meadowbank Unit
18th June 2022
Slow with retainers and larger eye surgery.
Suggested improvements
Fast with retainers eye laser surgery.
2022-07-06 10:18:13
Response from Berrywood Hospital
Laser eye surgery is outside our control, However, please speak to your key worker to see if there is anything we can do to speed things up. Best wishes Hugh
Berrywood Hospital
2022-06-18
Person
4
5
0
Review of Meadowbank Unit
18th June 2022
I have been in hospital here in berry wood five or so {} This I feel is a good { }so far in hospital.
Berrywood Hospital
2022-06-18
Person
4
5
0
Review of Wheatfield Ward
18th June 2022
I have been taken care of by all the staff evolved in my care.
Berrywood Hospital
2022-06-18
Person
4
5
0
Review of Meadowbank Unit
18th June 2022
I get great quality of care.
Suggested improvements
To have more staff in the ward so more activities can go on especially on the weekends Saturday and Sunday.
2022-10-05 11:53:33
Response from Berrywood Hospital
Thank you for taking time to give feedback about your care on Meadowbank. This issue was recognised by the team and a business case for additional staffing submitted through the head of service. This has resulted in 2 new OT Technical instructors recruited for dedicated rehabilitation activities
2022-06-29 14:45:49
Response from Berrywood Hospital
Thank you for your feedback. I have sent your suggestion to the unit manager, but you might want to raise at a resident meeting. Best wishes Hugh
Berrywood Hospital
2022-06-18
Person
3
5
0
Review of Meadowbank Unit
18th June 2022
Kept too long.
Suggested improvements
Discharge well patients.
2022-10-05 11:54:41
Response from Berrywood Hospital
Thank you for your feedback. This issue was recognised by the team and a business case for additional staffing submitted through the head of service. This has resulted in 2 new OT Technical instructors recruited for dedicated rehabilitation activities, in particular for community based activities. We endeavour to include patients and co-produce what happens on the ward via our weekly co-production meetings and will continue to listen to your concerns and address them.
2022-10-05 11:53:52
Response from Berrywood Hospital
Thank you for taking time to feedback about your care on Meadowbank. I am sorry you feel your stay has been too long. The team try to ensure that rehabilitation needs are clearly defined so that interventions can be delivered in a timely manner to support you maintaining independent living skills in the community to prevent readmission. Please discuss with your keyworker and the MDT what further needs to be done to support your discharge.
2022-06-29 14:48:54
Response from Berrywood Hospital
Thank you for your review. If you feel you are ready for discharge, please discuss this with your keyworker. Best wishes, Hugh Jones, Patient Experience Manager
Berrywood Hospital
2022-06-17
Person
5
5
0
Review of Harbour Ward
written by a patient
17th June 2022
Cause it was a very good experience.
2022-07-06 12:30:41
Response from Berrywood Hospital
Thank you for your amazing feedback.l will share this with staff in supervision.
Berrywood Hospital
2022-06-17
Person
1
5
0
Review of Harbour Ward
17th June 2022
2022-07-06 12:34:18
Response from Berrywood Hospital
Thank you for your feedback. Please feel free to contact me for a chat regarding your experience on harbour.
Berrywood Hospital
2022-06-17
Person
3
5
0
Review of Harbour Ward
written by a patient
17th June 2022
Some staff were not very compassionate though most were very helpful.
Suggested improvements
More respect from some staff members treated fairly.
2022-10-17 15:05:55
Response from Berrywood Hospital
I am very sorry some staff were not compassionate. I will make sure this is fed back to staff in supervision.
2022-06-27 13:36:15
Response from Berrywood Hospital
I am really sorry about this. We expect the same level of help and compassion from all staff. I have sent your comment to the ward manager for action. Best wishes, Hugh Jones, Patient Experience Manager
Berrywood Hospital
2022-06-17
Person
5
5
0
Review of Harbour Ward
17th June 2022
Very friendly staff.
Suggested improvements
PG tips.
2022-07-06 12:32:31
Response from Berrywood Hospital
Thank you for your amazing feedback.l will share this with staff during supervision
